Booking Terms & Conditions
Deposit T&C’s
Important booking information:
Bookings are for 1 hour 45mins, to allow for cleaning in between bookings. Your booking confirmation will say 2 hours to allow for this.
A deposit will be required for all table reservations. Deposits are non refundable and will be deducted from your bill.
If tables are not taken within 15 mins of booking time, your booking will be forfeited and your deposit will not be refunded.
Cancellations made with less than 48 hours’ notice are liable for full payment of deposit. Please contact bookings@kuckoorocks.com if you have any questions with your booking.
Bottomless Brunch & DIY T&C’s
Full payment is required at the time of booking via this website.
Cancellations made with less than 48 hours’ notice are liable for full payment. Please contact bookings@kuckoorocks.com if you have any questions with your booking.
DIY classes start at the time they are booked for. Please be mindful of our opening times and other DIY Classes that may still be in progress, just in case you plan on arriving early. If you arrive late, time will be deducted from your allocated session.
Bottomless Brunch – Our full cocktail menu is included within our brunch which includes Cocktails, Wine, Prosecco, Beer and Single shot spirit mixers. Champagne & Premium Spirits aren’t included. Sadly we can’t cater for Gluten Free as part of our brunch. If you wish to add anymore guests onto your original booking, please book online and use the same booking name – your group will be seated together.
Cancellation Policy
If you wish to cancel your table, DIY masterclass or Bottomless Brunch booking and have already made a payment, we require 48 hours notice for full refund. If under this time, a no show on the day or a member of your group can’t attend on the night, a refund is not available. Please ensure all Brunch/DIY group members are aware of these terms.
Dress Code
If any members of your party are dressed inappropriately, which includes wearing hats, sports wear (inc trainers) or are intoxicated, they will be refused entry.
If you wish to start a tab for your drinks, a credit/debit card is required.