OUR POLICIES
Privacy Policy
This privacy policy sets out how the Kuckoo Group of Companies uses and protects any information that you provide to us when you use this website.
The Kuckoo Group of Companies is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
The Kuckoo Group of Companies may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. this policy is effective from 1 July 2019.
Last updated: 1 July 2019.
Data Retention Policy
Kuckoo will retain consented data for up to 2 years after the last recorded transaction. The data stored will only ever be adequate, relevant and limited to what is necessary in relation to the purpose for which it is being used.
We may collect the following information:
First and last names
Contact information including email address, telephone number
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We may also use your information to contact you for market research purposes. we may contact you by email, phone, or mail. we may use the information to customise the website according to your interests.
We may contact you by email / SMS if you have submitted opts in to future marketing via paid social advertising.
Security
We are committed to ensuring that your information is secure. in order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
A cookie is a small file which asks permission to be placed on your computer’s hard drive. once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. cookies allow web applications to respond to you as an individual. the web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. this helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. we only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. a cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form with your details on the website, you will be asked to tick a box to confirm you would like to receive offers, promotions or information on the latest happenings from Kuckoo. If you don’t, leave the box unticked to indicate that you do not want the information provided to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. we may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
You can unsubscribe from our database at any time by clicking the unsubscribe link at the bottom of any correspondence you receive.
If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Kuckoo Group of Companies relationship with you in relation to this website.
The term ‘Kuckoo’ or ‘us’ or ‘we’ refers to the owner of the website. the term ‘you’ refers to the user or viewer of our website.